Medical Office Administration Training Requirements

By Chanel Adams

The role of the medical office administration is to keep the doctors' office running smoothly. The office administrators have to be familiar with using the fax machine, telephone, Internet, and email. A medical office administrator needs to learn additional skills such as medical transcription, billing and coding.

Students will have to learn how to type efficiently and effectively. They should also become familiar with using the telephone, fax machine and computer. Those in the medical office administration program must know how to use software such as Microsoft Word, Excel and Power Point. A strong knowledge of electronic medical records is also required.

A big part of medical office administration is retrieving and reviewing patient records. The records are used to keep track of a patient's visits and health and for billing purposes.

Oral and written communicative skills are necessary for administrative assistants. Customer service and person skills will be touched upon in these courses. Lastly, students will need to have organizational skills and the ability to multi-task.

Those who are studying medical office administration must be familiar with the terms relating to pharmacology, anatomy and physiology in order to provide accurate billing and coding. They must also be able to communicate with doctors, nurses and medical assistants.

In the medical office administration field, students need to learn about medical billing and coding. They should become familiar with CPT, HCPCS and ICD-9-CM coding. Students will learn how to assign a code or group of codes to patient bills to accurately reflect the tests, procedures and treatments that the patient had to undergo.

If the codes are inaccurate, the insurance company will refuse the patient's bill. It's imperative that students understand how to provide accurate billing and coding.

Those in medical office administration must also be familiar with the HIPAA law or the Patient Privacy Act. They must be discreet and respectful of patients' personal information.

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