How to File a Complaint About Veterans Affairs

By Nicholas Smith

After retiring from active military service, veterans receive a wide array of benefits from the United States Department of Veterans Affairs. For example, veterans receive disability benefits, pensions, survivor benefits and home loans. Whether you are an employee of the department, a veteran or related family member, you may have a complaint about the department. In this event, you should contact the Inspector General.

Visit the U.S. Department of Veterans Affairs Inspector General's Frequently Asked Questions page, on the website. Review the material to ensure that your complaint is within the jurisdiction of the department's Inspector General. For example, if you are an internal employee who has an employee grievance, you should contact your union representative, not the Inspector General.

Contact the office listed on the FAQ page, if your claim is not withing the Inspector General's jurisdiction. The website lists phone numbers and websites for most complaint types.

Contact the US Department of Veterans Affairs Inspector General with your complaint. You can contact the Department via email, postal mail or fax. Before contacting the office, prepare any documents relevant to your complaint. If your complaint is about ongoing behavior, for example, take detailed notes about the prohibited behavior. Talk to other witnesses in your office, if others also observe the behavior.

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