How to File a Complaint Against Social Security

By Charlie Gaston

Social Security takes great pride in offering fair and confident reviews of claims and incidents regarding Social Security staff and employees. If you find yourself dealing with an unfair ruling or a Social Security staff member who has treated you unfairly, the Social Security department has outlined a plan of action for you to take to report and file evidence regarding the matter.

Write a summary of the event or incident in question along with your name, address, telephone number and Social Security Number. Provide the name of the person(s) you believe has treated you unfairly. Explain the person's actions and demonstrate how his words or behavior were unfair to you. Provide witnesses if possible and provide the date and time the incident occurred. If writing of behalf of a parent or family friend, include his name, address, telephone number and Social Security Number.

Request an appeal. Reporting unkind or unfair behavior is not the same as reporting a decision you wish to refute. To request an arbitration, or appeal, obtain Publication No. 05-10041 ("The Appeals Process") online at the Social Security website. The request must be made within 60 days of the claim or decision you wish to appeal. Your request will either be granted or denied based on the facts and considerations outlined in the appeal request. If granted, you will then be allowed to document your appeal and provide any relevant information or evidence.

File the complaint letter or appeal request by mail to:
The Chief Administrative Law Judge
Office of Disability Adjudication and Review
5107 Leesburg Pike, Suite 1608
Falls Church, VA 22041-3255

Use the web tor call (800) 772-1213 to follow up on the complaint. Use the automated system for updates on your file, complaint or appeal.

Review any decisions rendered by the Appeals Council regarding your claim or any actions taken against the person you believe treated you unfairly.

Be as specific as possible when detailing the events that took place or when refuting a decision made on a claim.

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